Shipping Information

Shipping Policy

Order acknowledgment and confirmation of product availability will be sent to you via email after your order is processed.  Tracking information will be sent via email within 5-7 business days.  If you have not received your tracking information please contact us at:

customerservice@twistedclosetclothing.com

We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of an incorrect or insufficient address.

United States

USPS is available with an estimated delivery time of 5-15 days (Mon-Fri) for a flat rate of $10.00. 

Express shipping is provided by DHL with estimated delivery within 4-10 business days (Mon-Fri) for a flat rate of $25.00.

EU & UK

Standard Airmail shipping is $25.00 with an estimated delivery time of 15-29 business days. 

Priority Mail is $35.00 and the estimated delivery time is 5-10 business days.

Canada

Standard Airmail shipping is $25.00 with an estimated delivery time of 15-34 business days. 

Priority Mail is $35.00 and the estimated delivery time is 5-10 business days.

Australia & New Zealand

Standard Airmail shipping is $25.00 with an estimated delivery time of 15-45 business days. Because of customs the delivery time could be longer.  

Priority Mail is $35.00 and the estimated delivery time is 5-10 business days.

Other Countries

Airmail shipping to the rest of the world is $25.00 and takes estimated 2- 5 weeks. Parcels may take longer due to customs clearance. 

Priority Mail starts at $35.00 and could take UP TO 3 WEEKS

Express mail shipping prices vary by location and may take an estimated 3-10 business days. 

 

Please note Business days do not include weekends or Holidays.  You will receive a shipping notification email with the carrier and the tracking information.

For any questions or concerns please send us an email at customerservice@twistedclosetclothing.com

You have 24 hours from the time of purchase to cancel your order.  Purchases cannot be cancelled after the 24 hour period has expired. 

 
 

Twisted Closet Clothing © 2017